Virtual QE has solution for Gallup’s Employee Engagement needs
by Desiree Schnoor
A recent Gallup poll surveyed over 1 million managers to see what employees needed for development, growth and performance, revealing 12 broad categories. The two findings on the “Basic Needs” level were, I know what is expected of me at work, and I have what I need to do my job right. Gallup reports that a staggering “half of workers are unclear about what they are supposed to do at work.” While clearly a widespread problem for many companies, those using Virtual QE’s video work instructions are not one of them.
A manufacturing engineer at UniTech can speak to the success of Video Work Instructions. “The video was very informative…from beginning to end it gave a good understanding of the process and the work that needed to be performed…from a training aspect, that’s an invaluable tool we can use.”
Video Work Instructions eliminate task ambiguity because an employee can see the exact mechanics of the task, from start to finish, every step of the way. They can pause, replay and go back in a video instruction quickly and easily.
Employees using Video Work Instructions have what they need to do their job right; as well as safer and faster than the older method of text or picture instructions afforded. Over 10 times faster, in fact. Shawn Findlater, Virtual QE’s CEO and quality mastermind says, “Seeing first hand the desire for workers to want to do their job well has driven us to offer Video Work Instructions as a solution. We know that improvements implemented at the employee level have far reaching positive effects for employers. They are empowered to complete their tasks, and feel confident in their work. It shows in production increases, it shows in a drop of absenteeism, and it shows in loyalty to their company.”
Mr. Findlater and Virtual QE are onto something. The theory behind the Gallup hierarchy is that the lower level must first be met before the next level can. In essence, you have to start at the bottom, and the growth builds on itself. Virtual QE is offering companies an effective solution for meeting its foundational needs. With those solutions in place there are endless opportunities for positive returns, both tangible and intangible, for both employees and their companies.
Desiree Schnoor holds a bachelor degree in psychology and master's in public health. Her interests lie broadly in health and well being. She has used her communication skills in health education and promotion for a large wellness corporation, as well as starting a women's mentoring program. She is utilizing her skill set at Virtual QE by conveying the "quality of life" aspects of quality engineering.